Innovating to Improve Patient Safety and Quality
Premium Stability and Superior Partnership
Since 1990
We are leading the pathway for change
Products and Services
Flexible coverages, extensive data benchmarking, premium stability and prompt communication specialized for the healthcare professional liability marketplace.
Claims Management
United in our approach, insured member health systems are combating rising costs of defense and indemnity trends nationally by evaluating claims performance and developing resources and strategies to achieve the best possible outcomes.
Risk Management
Together, we assess, identify and mitigate risk exposures using proven risk reduction strategies, knowledge sharing, and best practices. Partnering with our insured members and using our collective experience, we are improving clinical outcomes and patient safety.
STABILITY AND TRANSPARENCY
Control through ownership – policyholders own the company and are actively involved in managing policy development, financial decisions, risk management and quality improvement programs
INNOVATIONS TO IMPROVE QUALITY
Forward looking safety initiatives – AEIX funds collaboratives designed to improve patient outcomes, significantly reduce risk and drive quality improvement in member organizations
CLAIMS AND RISK SERVICES
Improving safety through effective consulting – focused claims and risk consulting services are tailored to individual needs, providing comprehensive tools, education and professional resources designed to strengthen and enhance member programs
PERFORMANCE MEASURES
Benchmarking to identify areas of improvement – members share data and best practices, measuring their performance against national benchmarks and other insured systems
Lisa Ramthun, RN, MSN, CPHRM, FASHRM joined Premier Insurance Management Services (PIMS) and the American Excess Insurance Exchange (AEIX) team in 2020 as a Senior Risk & Patient Safety Consultant. Lisa is an experienced risk management professional with a strong background in system design, human behavior and Enterprise Risk Management, (ERM). Prior to joining PIMS and AEIX, Lisa was the President of LR Risk Strategies, LLC, which provided customized risk management and patient safety consulting services to healthcare organizations across the country. Lisa spent 12 years as the corporate vice president of risk management and patient safety for St. Joseph Health, in Irving, CA, where she had system oversight for the risk management, patient safety, captive and claims management, clinical data analytics, research, infection prevention, and regulatory readiness functions. She began her career as an emergency nurse, mobile intensive care nurse and nursing manager.
Phil Cary, ARM, CLCS joined the Premier Insurance Management Services team in 2019 as a Senior Account Executive. He is responsible for marketing strategy, retention, and new business of Premier’s Exclusive Insurance Purchasing and Partnership Programs for the American Excess Insurance Exchange (AEIX) membership throughout Western United States. Phillip has nine (9) years of healthcare professional liability insurance experience and eight (8) years of experience in the mortgage lending industry. Prior to joining the AEIX and Premier Insurance team, Phillip served as Senior National Account Manager with The Doctors Company, where he managed a sales team, a book of medical professional liability (MPL) business as well as the wholesale distribution operations of non-MPL lines. Phillip has created unique and long lasting insurance programs with healthcare partners through his strategic holistic approach to client management. He establishes strong successful relationships with his brokers, while thoughtfully negotiating robust terms and conditions for the members and brings a high degree of teamwork to the AEIX membership.
Mollie K. O’Brien, JD is the Vice President of Claims and Litigation for the American Excess Insurance Exchange, RRG (AEIX). Mollie is an attorney with 25 years of legal experience in healthcare professional liability. Mollie began her professional career as a trial attorney defending health care providers in the north eastern states. After a decade, Mollie transitioned and advanced her professional focus to risk and claims management within the professional liability insurance market. For 15 years she has worked side by side with physician groups, large health systems and their panel of defense attorneys to successfully defend and manage professional lability claims. As a senior leader of AEIX, Mollie emphasizes trust, communication, consistency and strength in claims negotiation and corporate strategy. Prior to joining AEIX, Mollie was Director of Claims for Coverys where she oversaw the strategic direction of high severity, complex medical liability matters across multiple jurisdictions. Prior to Coverys, Mollie served as Senior Vice President / General Counsel for Emergency Medical Associates (“EMA”, now Envision) and Superior Insurance Company, RRG where she partnered with over 20 health system and the EMA physicians to reduce risk and manage claims in the face-paced, high severity emergency department setting.
DOUGLAS J. BORG, MHA, ARM, CPHRM, DFASHRM joined American Excess Insurance Exchange (AEIX) in 2017 and is the Vice President of Risk Management. With broad experience in the fields of insurance, claims and risk management, Doug serves on the executive leadership team and is responsible for all operations and customized risk management services for AEIX members as well as strategic planning for annual improvement projects and collaboratives.
Karen Bodmer, MBA, CPCU, RPLU is a Director Underwriting for Premier Insurance Management Services, Inc. (PIMS) and the American Excess Insurance Exchange (AEIX). Karen has 33 years of property and casualty insurance experience and specializing in healthcare professional liability for the past 23 years. She joined AEIX in 1995 and operates as the policy manager for the entire AEIX book of business. Karen maintains a broad range of duties and functions for the underwriting team overall. Prior to joining AEIX, Karen worked for the Chubb Group of Insurance Companies.
Carolyn Standley joined Premier Insurance Management Services (PIMS) and the American Excess Insurance Exchange (AEIX) in 1996 as a Claims Manager. Carolyn has 23 years of experience in healthcare professional liability claims and litigation. Prior to joining AEIX, Carolyn worked for 17 years in private law practice and professional liability and bad faith litigation. Carolyn’s primary responsibility for AEIX is managing claims and consulting support to assigned AEIX health systems throughout the nation. In addition, Carolyn supports internal reporting and operational insurance functions for the AEIX claims team.
Rebecca Price, CPHQ, CPPS joined Premier Insurance Management Services (PIMS) and the American Excess Insurance Exchange (AEIX) team in 2002 and is the Senior Quality Project Manager for AEIX. Rebecca coordinates the design, development and management of healthcare quality improvement projects and collaboratives. These include the current Premier/AEIX Perinatal Safety Collaborative, Bundle of JoyTM campaign as well the Perinatal Safety Initiative (2008-2012), the Emergency Department Safety Initiative (2010-2013) and the Vaginal Delivery Safety Checklist: Teaming Up for Safe Deliveries (2017-2018).
Mary Danner is Sr. Risk & Patient Safety Consultant at Premier Insurance Management Services, Inc. (PIMS) and American Excess Insurance Exchange (AEIX). She has more than thirty-five years of experience in the healthcare industry working in clinical practice, healthcare administration, education, and consulting. Ms. Danner has provided risk management consulting for over 20 years on a nation-wide basis. Her clients have included single location and multi-hospital systems, university hospitals, community hospitals, large medical groups, free-standing ambulatory facilities, surgical centers, and long-term care facilities. She has also developed and presented numerous physician and staff education programs.
Carissa McKinney, MSA, has been with Premier Insurance Management Services, Inc (PIMS) and the American Excess Insurance Exchange (AEIX) for nine years, working in various capacities and roles. Carissa was promoted to Controller in 2016. Her primary responsibilities are to manage and oversee the financial reporting, actuarial process and claims information system for AEIX, including claims data for reinsurance, reserving and benchmarking. Carissa is actively involved across the organization working directly with our members and effectively with both the underwriting and claims teams to achieve the operational goals.
Kathryn Boucher, is Vice President of Regulatory and Compliance and is responsible for all regulatory and compliance functions for both American Excess Insurance Exchange, Risk Retention Group (AEIX) and Premier Insurance Management Services, Inc. (PIMS). In addition, Kate is responsible for corporate governance and enterprise risk management as well as supporting the finance department and serving on the leadership team.
Ann Wozny joined Premier Insurance Management Services as Vice President, Sales & Marketing. She previously worked as Vice President, Business Development & Agency Services at Preferred Professional Insurance Company (PPIC), a Coverys company. In her most recent role she was responsible for all aspects of sales and marketing to the leadership of health systems, Integrated Delivery Networks (IDNs) and physician groups. Her primary focus was the design and implementation of professional liability insurance programs with a focal point on alignment of physicians with the health systems mission, quality, patient safety and operational efficiency initiatives.
Thomas (Tom) Green is the vice president of business development for Premier Insurance Management Services (PIMS), a subsidiary of Premier (NASDAQ: PINC).
George Brooker is the Chief Financial Officer of Premier Insurance Management Services, Inc. (PIMS), and American Excess Insurance Exchange (AEIX). George has been with PIMS since 2014. He began his career at Coopers & Lybrand (a predecessor to PWC) and has held a variety of financial leadership positions throughout his career. Prior to joining PIMS, George was the Chief Financial Officer of Evolution Fresh, Inc. and a Senior Vice President of Operations at Encore Capital Group, Inc. He brings a strong background in mergers and acquisitions, risk financing and is a forward-facing leader with the AEIX health system membership.
Les is Sr. Vice President and General Counsel for Premier Insurance Management Services. He is a former attorney who has worked with medical malpractice insurance companies for the past 26 years, defending physicians and hospitals at both the primary and excess levels. He holds a green Belt in Six Sigma and leads the PIMS’ Quality Improvement Team. His teams have designed and managed several quality improvement collaboratives for hospitals nationwide as part of managing the American Excess Insurance Exchange, RRG.
Matthew P. Siciliani, Jr. joined the American Excess Insurance Exchange (AEIX) in 2017 and is the Senior Vice President of Underwriting & Business Development. Matthew’s primary focus is to lead the underwriting, reinsurance and client management strategies for AEIX. In addition to his core functions, he serves on the executive leadership team with operational and project responsibilities in multiple departments including, Claims, Risk Management and Information Systems. Matthew has over 20 years in the healthcare professional liability industry working with physicians, outpatient medical facilities, community-based hospitals, health systems and academic medical institutions. Matthew brings together experience in strategic planning and team management as well as multiple lines of healthcare insurance products and distribution channels.
Joelle Hren assumed leadership of Premier’s insurance operations in July 2015. As President of Premier Insurance, she draws on her leadership background in hospital risk financing, captive insurance, and medical professional liability to direct the core insurance businesses which focus on improving health care quality by providing access to superior cost-effective insurance protection, liability mitigation, and risk management solutions.
Vicky Rollins, RN, MHA, CPHRM, CPPS joined Premier Insurance Management Services (PIMS) and the American Excess Insurance Exchange (AEIX) team in 2020 as a Senior Risk & Patient Safety Consultant. Vicky’s expertise is in outpatient ambulatory services, physician office practices and hospitals. Prior to joining AEIX, Vicky was the Senior Director, Patient Safety Programs for The Doctors Company for 10 years where she provided loss prevention and patient safety services and education to custom policy holders, large medical groups and facilities. Vicky has a nursing background in med/surg, intensive care and cardiology, and has served in a nursing management role.
Belinda Parker, AU, ARM, ASLI, AINS joined the Premier Insurance Management Services team in 2019 as a Senior Account Executive. She is responsible for marketing strategy, retention, and new business of Premier’s Exclusive Insurance Purchasing and Partnership Programs for the American Excess Insurance Exchange (AEIX) membership throughout Eastern United States. Belinda has over 20 years of property and casualty underwriting, broker management, sales and account management experience. Prior to joining the AEIX and Premier Insurance team, Belinda held positions in underwriting and sales management with Zurich and Liberty Mutual. Belinda’s experience and responsibilities have included developing new territories, rolling out new products, and expanding product distribution across the broker community. Her technical expertise in small business, middle market and large national accounts provides her with the expertise to work across AEIX member hospitals and affiliates. Belinda emphasizes long-term relationships and strategic account management to deliver successful products and services needed to achieve new business and long-term client retention.