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  • Risk Management

    PIMS risk management services are designed to complement the risk management capabilities of AEIX members. A dedicated consultant is assigned to each member system to assist them in identifying and mitigating potential risk exposures. PIMS’ goal is to align with your organization and aid in the efforts to improve clinical outcomes and reduce incidence of harm. The PIMS staff has valuable resources to help you meet the rapid and challenging changes in today‚Äôs healthcare environment.

    Consultative Risk Management Services

    AEIX membership entitles each health system to five days of on-site risk management consultation during each policy period with no additional cost. AEIX members may use the days for in-depth clinically focused risk assessments, assistance with regulatory compliance practices, or customized educational presentations (such as physician education).

    On-site Risk Assessments

    Risk assessments are comprehensive in nature and based on: risk issues commonly observed in malpractice claims; professional guidelines or standards; regulatory and accreditation requirements or industry-recognized loss prevention strategies and best practices. Components generally include: policy/procedures/documentation review; tour of clinical suite/unit; interviews with unit leaders; and review of a sampling of medical records. At the conclusion of the on-site review a closing conference is held, if requested by the AEIX member. A detailed summary report is always provided, noting observed strengths and best practices, identifying priority recommendations, advisory recommendations and listing other useful resources.

    Knowledge Transfer

    PIMS responds to your risk management questions, drawing from our extensive resources and our many years of hands-on experience in hospital and physician settings. AEIX members are invited to multiple governance meetings throughout the year, which facilitates collaboration, best practice sharing, and knowledge transfer. Travel expenses are reimbursed by AEIX. Each member also receives a complimentary subscription to ECRI’s “Hospital Risk Control” (HRC), which is an extensive set of on-line resources addressing a broad range of risk management and regulatory compliance issues specific to the healthcare industry. More information can be found in the AEIX Members Community.

    Clinical Risk Management Evaluation

    To help risk managers understand how their risk management program compares to other organizations programs, PIMS has developed an innovative and comprehensive tool that objectively measures quality, safety and the effectiveness of key aspects of your program. The purpose of the Clinical Risk Management (CRM) program is to assess the scope, organizational structure, and formalized processes of your CRM program, and results can be benchmarked against other systems. Follow up recommendations are made, and best practices are shared among AEIX members. The CRM process is carried out over a three year cycle for AEIX members and can be performed on a fee basis for non members.

    Quarterly and Monthly Publications

    Town Hall Update: The Town Hall Update is a quarterly electronic newsletter designed to keep AEIX members informed about issues important to the ongoing operations of AEIX and the services performed by PIMS.

    Risk E-lert: Risk E-lert, our monthly electronic newsletter provides help on several issues key to successful performance by AEIX risk managers, general counsel, CFOs and claim representatives.

    For enhanced risk patient safety services visit the Promoting Patient Safety page.